Customer Service Liaison
2 weeks ago
About the Role
We are seeking a Customer Service Liaison to join our team at SSE Enterprise. As a key member of our customer service team, you will be responsible for providing excellent customer service to our Combined Heat and Power customers and other Enterprise Utility business areas.
Your Key Responsibilities
- Manage customer accounts and resolve issues in a timely and professional manner.
- Provide clear and concise information to customers regarding their accounts and services.
- Work closely with internal stakeholders to ensure customer needs are met.
- Develop and maintain a thorough understanding of our products and services to provide accurate and helpful information to customers.
What We're Looking For
We are looking for a customer-focused individual with excellent communication and problem-solving skills. You should be able to work well under pressure and maintain a professional demeanor in a fast-paced environment.
Our Benefits
- Opportunity to work for a leading energy company.
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Collaborative and supportive team environment.
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