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Clinical Operations Specialist
2 months ago
Job Title: Patient Pathway Coordinator
Job Summary:
This is a part-time role for 22.5 hours per week, working hours Thursday, Friday, and Monday. An exciting opportunity has arisen for a part-time Patient Pathway Coordinator for the Directorate of Vascular Surgery.
Main Responsibilities:
- Coordinating and providing administrative support to the Vascular and Cardio-Vascular multidisciplinary team
- Coordinating seminar clinics, collating and recording accurate and timely data
- Providing up-to-date information on patients' pathways, ensuring any barriers or delays in treatment are removed
- Monitoring all waiting lists for the directorate and supporting with the booking of theatre lists
Key Skills and Qualifications:
- Excellent organisational skills
- Extremely efficient and able to work under pressure as part of a large team
- Prioritising and managing a busy workload
- Commitment to delivering the best care to patients
- GCSE (Grade 4-9 or equivalent in Maths and English) and NVQ Level 3 (Business Admin or relevant experience)
- Knowledge of Microsoft Office Packages (including Outlook and Excel)
- Knowledge of medical terminology/medical administration (desirable)
Person Specification:
- Approachable and sense of humour
- Cope under pressure and flexible
- IT expertise, communication skills, and organisational skills
- Negotiation skills (desirable)
- Working alone and as part of a team, communicating robustly with patients and relatives/carers
- Liaising with staff members at all levels, knowledge of using healthcare databases, healthcare systems, and procedures
- Basic knowledge and understanding of aspects of clinical governance and risk management
- Experience of working closely with clinicians of varying seniority, using computerised databases, and Windows-based software
- Previous NHS experience
Employer Details:
Employer Name: South Tyneside and Sunderland NHS Foundation Trust
Address: Sunderland Royal Hospital, Kayll Road, Sunderland, SR4 7TP
