Duty Manager
4 weeks ago
We are seeking a highly motivated and experienced Duty Manager to join our Centre Management Team at Freedom Leisure. As a key member of the team, you will be responsible for the day-to-day management and running of the leisure centre to the highest standard.
Key Responsibilities- Manage and develop a team of operational staff to ensure excellent customer service and high-quality facilities.
- Contribute to and understand the business and budgetary performance of the centre.
- Be a proactive member of the leisure centre team, working collaboratively to achieve business objectives.
- Develop and implement plans to improve customer satisfaction, retention, and loyalty.
- Ensure compliance with health and safety regulations, and maintain a safe and secure environment for customers and staff.
- Proven experience in a similar role, with a strong track record of delivering excellent customer service and high-quality facilities.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, staff, and stakeholders.
- Strong problem-solving and analytical skills, with the ability to identify and resolve issues quickly and effectively.
- Ability to work flexibly, including evenings, weekends, and bank holidays.
- First aid at work qualification (or willingness to obtain).
We offer a competitive salary, plus a range of benefits, including:
- My Staff Shop, our staff benefit scheme, offering discounts on cinema tickets, travel bookings, and more.
- Discounted staff membership, including family members.
- Incremental holidays.
- Employee Assistance Programme, providing 24/7 confidential support.
- Company pension.
- Various insurance and saving schemes.
- Financial advice.
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only).
If you are a motivated and experienced individual who is passionate about delivering excellent customer service and high-quality facilities, please submit your application, including your CV and a covering letter, to [insert contact details].
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Duty Manager
4 weeks ago
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Duty Manager
4 weeks ago
Gloucester, Gloucestershire, United Kingdom De Vere Cotswold Water Park Full timeAbout De Vere Cotswold Water ParkLocated at the edge of the Cotswolds, De Vere Cotswold Water Park is a stunning hotel nestled among 152 lakes. With 328 bedrooms and apartments, 15 flexible meeting and event spaces, and 2 large conference and banqueting suites hosting up to 800 guests, our hotel offers a unique blend of style and breathtaking views.Job...
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Duty Manager
4 weeks ago
Gloucester, Gloucestershire, United Kingdom De Vere Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at De Vere Cotswold Water Park. As a key member of our management team, you will be responsible for ensuring the smooth and effective operation of the hotel, providing exceptional guest service, and working closely with other departments to achieve our business...
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Duty Manager
4 weeks ago
Gloucester, Gloucestershire, United Kingdom De Vere Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at De Vere Cotswold Water Park. As a key member of our management team, you will be responsible for ensuring the smooth and effective operation of the hotel, providing exceptional guest service, and working closely with other departments to achieve our business...
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Duty Manager
4 weeks ago
Gloucester, Gloucestershire, United Kingdom De Vere Cotswold Water Park Full timeAbout De Vere Cotswold Water ParkLocated at the edge of the Cotswolds, De Vere Cotswold Water Park is a stunning hotel nestled among 152 lakes. With 328 bedrooms and apartments, 15 flexible meeting and event spaces, and 2 large conference and banqueting suites, we offer a unique and breathtaking experience for our guests.Our hotel is well-served by public...
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Gloucester, Gloucestershire, United Kingdom Freedom Leisure Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our Centre Management Team at Freedom Leisure. As a key member of the team, you will be responsible for the day-to-day management and running of the leisure centre to the highest standard.Key ResponsibilitiesManage and develop a team of operational staff to deliver excellent...
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