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Sales Administrator

1 month ago

Horsham, West Sussex, United Kingdom First Recruitment Services Full time
Job Description:

We are seeking a highly skilled Sales Administrator to join our team at First Recruitment Services. This is an exciting opportunity for an ambitious individual to take on a key role in maintaining customer relationships, upselling, and supporting Business Development Managers.

The ideal candidate will have excellent IT skills, exceptional written and verbal communication skills, strong organisational abilities, and a polite phone manner. They will be responsible for identifying part numbers for quotations, obtaining quotations from suppliers, uploading supplier responses, maintaining valid quotations, and addressing customer service issues.

Key Responsibilities:

  • Identify Part Numbers: Utilise the database to secure the best cost price for quotations.
  • Obtain Quotations: Reach out to suppliers for missing part numbers and negotiate the best possible deals.
  • Upload Supplier Responses: Promptly upload supplier responses to maintain accurate records.
  • Maintain Valid Quotations: Regularly update quotations for high-running parts to ensure seamless business operations.
  • Address Customer Service Issues: Effectively address and report customer service issues to ensure excellent customer satisfaction.

Required Skills & Experience:

  • IT Skills: Proficient in using computer software and systems.
  • Communication Skills: Exceptional written and verbal communication skills with the ability to engage with customers and colleagues effectively.
  • Organisational Abilities: Strong organisational skills with the ability to prioritise tasks and manage multiple projects simultaneously.
  • Phone Manner: Polite phone manner with good speaking skills to communicate effectively with customers and suppliers.
  • Listening Skills: Excellent listening skills to understand customer needs and concerns.

About the Role:

  • Salary: £25,000 - £30,000 per annum
  • Location: To be determined based on the successful candidate's location