Resident Care Services Director

2 days ago


Hastings, East Sussex, United Kingdom Nicholas James Care Homes Ltd Full time
About the Role

We are seeking an experienced Senior Care Manager to lead our team and deliver exceptional care to our residents. As a key member of our leadership team, you will be responsible for overseeing the delivery of high-quality person-centred care, maintaining regulatory compliance, and managing day-to-day operations.

The ideal candidate will possess strong leadership skills, a compassionate approach to care, and excellent communication abilities. If you are passionate about making a difference in people's lives, this could be the perfect opportunity for you.

Key Responsibilities:

  • Provide leadership and direction to staff, fostering a positive and supportive work environment.
  • Oversee the delivery of high-quality care, including medication administration and adherence to care plans.
  • Collaborate with the Manager to maintain regulatory compliance and manage day-to-day operations.
  • Liaise with residents, families, and stakeholders, addressing concerns promptly and professionally.
  • Maintain accurate records and foster continuous improvement by regularly evaluating care and implementing changes.
  • Ensure the safety and security of residents and staff.

Requirements:

  • NVQ Level 5 in Leadership & Management or equivalent.
  • Proven experience in a management role within the healthcare or residential care industry.
  • Excellent leadership and supervisory skills, compassionate and empathetic approach to resident care.
  • Ability to manage resources effectively and make informed decisions to optimise operational performance.
  • Sound knowledge of regulatory requirements and best practices.
  • Flexibility to work occasional evenings and weekends and provide out-of-hours on-call.
  • Must be a UK resident or have settled status.

Benefits:

  • Excellent support and supervision.
  • Annual salary review and performance-related bonus.
  • Contributory Pension Scheme.
  • Access to our inclusive company health care scheme provided by BUPA.
  • Access to our EV salary sacrifice scheme provided by the Electric Car Company.

Estimated Salary: £38,000 per annum.


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