Business Assurance Administrative Support Assistant
2 months ago
**About St. James's Place**
St. James's Place is a leading financial services company that works in partnership with clients to plan, grow, and protect their financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.
**Our Culture**
We believe in the value of long-term relationships, doing the right thing, and being the best version of ourselves. We're committed to creating a culture that values diversity, innovation, and problem-solving.
**Job Summary**
We're seeking an Administrative Support Assistant to join our Business Assurance team. As a key member of our team, you'll provide administrative support to ensure the smooth operation of our automated system processes and support the Partnership by fielding queries on systems and their outcomes.
**Key Responsibilities**
- Manage the departmental inbox by responding to queries from individuals around the business and redirecting them as appropriate.
- Monitor the automated case selection model to ensure it's operating correctly and review system exceptions.
- Review Admin Centre queries on approved cases to support the processing of new business in an efficient manner.
- Provide clear and concise feedback and support to Partners where it's identified cases have been submitted incorrectly.
- Support the departmental telephone helplines, fielding queries from the Partnership and their support staff.
- Support archiving requirements and cataloguing archived cases.
- Complete ad hoc tasks as required.
**Requirements**
- Experience in an administrative role and used to working to agreed customer service standards within a corporate environment.
- Competent in the use of MS Office, Word, Excel, and Outlook.
- Confident in learning internal IT systems and processes.
- Ability to work on own initiative and use their own judgement when making decisions.
- Strong interpersonal and communication skills and the ability to build relationships with key stakeholders.
- Analytical skills to accurately review system behavior and analyze results.
**What's in it for you?**
- Non-Contributory Pension – 10% (increasing with length of service up to 15%) with further pension matching.
- Parental leave – 6 months full pay.
- 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday.
**Flexible Working**
We know that everyone works best in different ways, at different times, and in different environments. We've introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle.
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full time{"title": "Business Assurance Administrative Support Role", "description": "At St. James's Place, we're committed to delivering personalized, face-to-face financial advice to our clients. We're seeking an administrative support specialist to join our Business Assurance team, providing critical support to our Partnership and ensuring the smooth operation of...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full time{"title": "Business Assurance Administrative Support Role", "description": "At St. James's Place, we're committed to delivering personalized, face-to-face financial advice to our clients. We're seeking an administrative support specialist to join our Business Assurance team, providing critical support to our Partnership and ensuring the smooth operation of...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full time{"title": "Business Assurance Administrative Support Role", "content": "At St. James's Place, we're committed to delivering exceptional financial services to our clients. We're seeking a highly organized and detail-oriented individual to join our Business Assurance team as an Administrative Support Assistant.This role will provide administrative support to...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full time{"title": "Business Assurance Administrative Support Role", "content": "At St. James's Place, we're committed to delivering exceptional financial services to our clients. We're seeking a highly organized and detail-oriented individual to join our Business Assurance team as an Administrative Support Assistant.This role will provide administrative support to...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeAbout St. James's PlaceSt. James's Place is a leading financial services company that works in partnership to plan, grow, and protect our clients' financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.Job SummaryWe are seeking an Administrative Support Assistant to...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeAbout St. James's PlaceSt. James's Place is a leading financial services company that works in partnership to plan, grow, and protect our clients' financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.Job SummaryWe are seeking an Administrative Support Assistant to...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeAbout St. James's PlaceSt. James's Place is a leading financial services company that works in partnership to plan, grow, and protect our clients' financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.Job SummaryWe are seeking an Administrative Support Assistant to...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeAbout St. James's PlaceSt. James's Place is a leading financial services company that works in partnership to plan, grow, and protect our clients' financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.Job SummaryWe are seeking an Administrative Support Assistant to...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeAbout St. James's PlaceSt. James's Place is a leading financial services company that works in partnership to plan, grow, and protect our clients' financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.Job SummaryWe are seeking an Administrative Support Assistant to...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeAbout St. James's PlaceSt. James's Place is a leading financial services company that works in partnership to plan, grow, and protect our clients' financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.Job SummaryWe are seeking an Administrative Support Assistant to...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeAbout St. James's PlaceSt. James's Place is a leading financial services company that works in partnership to plan, grow, and protect our clients' financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.Job SummaryWe are seeking an Administrative Support Assistant to...
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Business Assurance Administrative Support Assistant
2 months ago
Cirencester, Gloucestershire, United Kingdom St. James's Place Full time**About St. James's Place**St. James's Place is a leading financial services company that works in partnership with clients to plan, grow, and protect their financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.**Our Culture**We believe in the value of difference and...
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Business Assurance Administrative Support Assistant
2 months ago
Cirencester, Gloucestershire, United Kingdom St. James's Place Full time**About St. James's Place**St. James's Place is a leading financial services company that works in partnership with clients to plan, grow, and protect their financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.**Our Culture**We believe in the value of difference and...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeAbout St. James's PlaceSt. James's Place is a leading financial services company that works in partnership to plan, grow, and protect our clients' financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.Job SummaryWe are seeking an experienced administrative support...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeAbout St. James's PlaceSt. James's Place is a leading financial services company that works in partnership to plan, grow, and protect our clients' financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.Job SummaryWe are seeking an experienced administrative support...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeAbout the RoleWe are seeking an experienced Administrative Support Specialist to join our Business Assurance team. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our automated system processes and providing exceptional support to our Partners and their support staff.Key ResponsibilitiesManage the...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeAbout the RoleWe are seeking an experienced Administrative Support Specialist to join our Business Assurance team. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our automated system processes and providing exceptional support to our Partners and their support staff.Key ResponsibilitiesManage the...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeWelcome to St. James's Place, a firm committed to assisting clients in strategizing, enhancing, and safeguarding their financial futures. Our dedicated team of professional advisors offers tailored, in-person financial guidance, ensuring our clients' confidence in managing their finances to fulfill their aspirations. We emphasize financial wellness and...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeWelcome to St. James's Place, a firm committed to assisting clients in planning, developing, and safeguarding their financial futures. Our dedicated team of professional advisors offers tailored, face-to-face financial guidance, ensuring our clients' confidence in managing their finances to meet their objectives. We emphasize financial wellbeing and ethical...
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Cirencester, Gloucestershire, United Kingdom St. James's Place Full timeWelcome to St. James's Place, a firm committed to assisting clients in planning, developing, and safeguarding their financial futures. Our dedicated team of knowledgeable advisors offers tailored, face-to-face financial guidance, ensuring our clients' confidence in managing their finances to meet their objectives. We emphasize financial wellness and ethical...
