Global Customer Insights Director
4 weeks ago
Welcome to the role of Global Customer Insights Director at Freshminds As a seasoned data professional, you will be responsible for spearheading our customer intelligence strategy and analytics programs, driving business growth through informed decision-making.
Your primary objectives:
- Leading the development of a comprehensive customer insights framework that drives business outcomes
- Managing cross-functional projects, collaborating with stakeholders to drive results
- Overseeing data quality initiatives to ensure high-quality insights
- Staying up-to-date on industry trends and technological advancements in data science and analytics
Necessary qualifications
- 10+ years of experience in data-driven roles, preferably in marketing or customer-facing industries
- Expertise in statistical modeling, machine learning, and data mining techniques
- Experience with big data technologies, such as Hadoop or Spark
- Strong leadership skills, with the ability to motivate and guide cross-functional teams
Bonus information
£75,000 per annum; bonus potential tied to individual performance and company goals; a dynamic work environment with opportunities for professional growth and advancement
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