Claim Handler

4 weeks ago


Redhill, Surrey, United Kingdom Travelers Full time
About Us

At Travelers, we're committed to taking care of our customers, communities, and each other. Our promise is rooted in innovation and collaboration, and we're proud to be one of the best property casualty insurers in the industry for over 160 years.

Job Summary

We're seeking a skilled Claim Handler to join our team in Manchester or Redhill on a permanent basis. As a Claim Handler, you'll be responsible for handling property claims, analyzing policy coverage, and negotiating settlements in accordance with company guidelines and best practices.

Key Responsibilities
  • Analyze and apply policy coverage accurately to assigned claims
  • Investigate assigned claims and negotiate settlements
  • Reserve claims accurately and ensure company service standards are upheld
  • Maintain data accuracy and instruct external vendors
  • Authorise claim payments and reserves within agreed claims handling authority
  • Provide technical advice and develop effective business relationships
  • Work as a team member and participate in individual and shared project work
Requirements
  • Minimum of 5 GCSEs (or equivalent) including Maths and English
  • Some prior insurance-related activity experience (paralegal, insurance operations, insurance broker)
  • Intermediate communication skills and business perspective
  • Intermediate ability to build collaborative relationships and think analytically
  • Advanced customer focus and ability to exercise sound judgment and decision making
What We Offer
  • Private Medical Insurance: Eligible for single cover on commencement of employment, with the option to add cover for dependents
  • Retirement: Core contribution to Pension Plan, with increased company contribution for employee contributions
  • Holiday Entitlement: Minimum of 25 days annually, with the opportunity to purchase additional days
  • Wellness Programme: Tools, discounts, and resources to support wellness goals and caregiving needs
  • Volunteer Encouragement: Matching Gift and Volunteer Rewards programme to support charitable giving
Employment Practices

Travelers is an equal opportunity employer, valuing the unique abilities and talents each individual brings to our organization. We recognize that we benefit in numerous ways from our differences.


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