Claims and Benefits Assessor

4 days ago


Basingstoke, Hampshire, United Kingdom MERJE Full time
Claims and Benefits Assessor

MERJE is seeking an experienced Income Protection Claims Specialist to join a leading national insurance company. This role involves assessing complex claims, mentoring team members, and driving process improvements.

Main Duties:
  1. Assess income protection claims in line with industry standards
  2. Draft and issue claims decisions and other relevant documents
  3. Collaborate with stakeholders to achieve timely and accurate claim outcomes
  4. Support and guide colleagues
  5. Participate in testing new processes and systems

The salary for this position is up to £45,000 plus an 8% bonus, along with an attractive benefits package.

Essential Skills:
  1. Significant experience in income protection claims assessment and management
  2. Knowledge of the Financial Ombudsman Service (FOS) and its procedures
  3. Strong relationships with reinsurers
  4. Ability to present ideas confidently and train others
  5. Deep understanding of the UK insurance market and regulatory landscape


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