Income Protection Claims Specialist

2 days ago


Basingstoke, Hampshire, United Kingdom MERJE Full time
Income Protection Claims Specialist

This role offers an exciting opportunity to assess complex claims, mentor team members, and drive process improvements. The successful candidate will have extensive experience in individual income protection claims and a strong understanding of compliance and industry best practices.

Key Responsibilities:
  • Assess income protection claims in line with industry best practices
  • Draft and issue claims decision letters and other correspondence
  • Liaise with stakeholders to ensure swift and correct claim outcomes
  • Support and mentor team members
  • Participate in testing new processes and systems

We offer an excellent benefits package, including a bonus scheme, generous pension, and award-winning health insurance.

Requirements:
  • Broad experience in assessing and managing income protection claims
  • Experience dealing with the FOS on claims matters
  • Good experience working with reinsurers
  • Confident in presenting ideas and training peers
  • Detailed knowledge of the UK insurance market and regulatory environment


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