Complex Case Assessor

18 hours ago


Basingstoke, Hampshire, United Kingdom Merje Full time
Job Summary: We are seeking a highly skilled and experienced Income Protection Claims Specialist to join our team at Merje. As a Complex Case Assessor, you will be responsible for evaluating and assessing complex claims, mentoring team members, and driving process improvements. You will have a proven track record in income protection claims assessment or a related field, and possess strong analytical and problem-solving skills, with the ability to interpret complex data and regulations. Excellent communication and interpersonal skills are also essential, with the ability to build strong relationships with colleagues and stakeholders.

About the Role:
  • Evaluate and assess income protection claims, taking into account relevant factors and regulations
  • Mentor team members to improve their skills and knowledge
  • Drive process improvements to increase efficiency and effectiveness
Responsibilities:
  1. Evaluate and assess income protection claims, taking into account relevant factors and regulations
  2. Collaborate with internal stakeholders to gather information and resolve claims
  3. Develop and implement effective processes to streamline claim assessment and resolution
  4. Provide guidance and support to team members, promoting a culture of continuous learning and improvement
Requirements:
  • Proven experience in income protection claims assessment or a related field
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and regulations
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders
  • Ability to work independently and as part of a team, with a flexible and adaptable approach
Benefits:
  • Estimated salary: up to £45,000 per annum
  • 8% bonus scheme
  • Excellent benefits package
  • Opportunities for professional development and career advancement
Location:

Remote working with occasional travel to Hub North or South



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