Customer Service Representative
4 weeks ago
**Receptionist Role at the University of Winchester**
The University of Winchester is seeking a highly organized and customer-focused individual to join our Main Reception team. As a Receptionist, you will be responsible for providing exceptional customer service, handling reception and switchboard duties, and rotating between our King Alfred's and West Downs campuses.
To be successful in this role, you will have experience working on a busy reception or customer service desk, with a proven ability to deliver excellent customer service at all times. You will be organized, able to carry out basic administration duties, and possess the ability to multi-task and remain calm under pressure.
**Key Responsibilities:**
- Provide exceptional customer service to students, staff, and visitors
- Manage reception and switchboard duties, including answering phone calls and responding to emails
- Rotate between King Alfred's and West Downs campuses, ensuring seamless service delivery
- Perform basic administration duties, such as data entry and filing
**What We Offer:**
- A competitive salary and benefits package
- Opportunities for professional development and growth
- A supportive and collaborative work environment
- Access to a wide range of employee benefits, including an Employee Assistance Programme, holiday entitlement, and discounts at local retailers
**If you are a motivated and customer-focused individual looking for a new challenge, please apply for this exciting opportunity to join our team at the University of Winchester.
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