Technical Support Specialist
6 days ago
Acro Aircraft Seating stands as a prominent and rapidly expanding manufacturer of passenger seating solutions for commercial airlines globally. We pride ourselves on being an agile and innovative organization that is actively transforming the aerospace industry. By employing modern methodologies, lean practices, and a commitment to excellence, Acro aims to establish itself as the leading supplier of aircraft seating worldwide.
At Acro, collaboration is a fundamental value. By leveraging our collective skills and expertise across various departments such as Sales, Engineering, Quality, Supply Chain, and Operations, we tackle our clients' most intricate challenges and fulfill our commitments today and in the future.
Key Responsibilities:
- Deliver IT assistance to end-users facing diverse technical challenges.
- Diagnose and resolve hardware and software issues.
- Administer Active Directory accounts.
- Provide support for cloud services and Microsoft 365.
- Install and set up computer systems, software, and applications.
- Manage user accounts and permissions effectively.
- Oversee network performance and security measures.
- Contribute to IT projects and system upgrades.
- Maintain comprehensive documentation of IT processes and inventory.
Required Skills and Experience:
- Expertise in Active Directory, VPN, TCP/IP, and Microsoft 365.
- Proven experience in IT support and troubleshooting.
- Familiarity with Office applications.
- Strong analytical skills to promptly resolve technical issues.
- Excellent communication abilities and a customer-focused mindset.
- A proactive attitude and eagerness to learn.
Acro Aircraft Seating is committed to equal opportunity employment.
For more information regarding our privacy practices for job applicants, please refer to our website.
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