CRM Systems Analyst

4 weeks ago


London, Greater London, United Kingdom Evolve Full time
Job Description

We are seeking a skilled CRM Systems Analyst to join our team at Evolve, a leading recruitment and outsourcing organisation. In this role, you will be responsible for analysing and optimising the company's CRM system, uncovering valuable customer insights, and ensuring data accuracy.

This is a fully remote position, offering the flexibility to make an impact from anywhere. As a CRM Systems Analyst, you will play a pivotal role in driving improvements and enhancing CRM effectiveness.

Key Responsibilities:

  • Provide day-to-day operation support, including troubleshooting, triage, problem-solving, and escalating issues and incidents to relevant personnel.
  • Define and perform data quality analysis, identifying data quality issues and providing potential solutions to resolve them.

Requirements:

  • Must have previous experience of working within the Pharmaceutical industry (at least 5 years).
  • Experience of working directly with Veeva.
  • Experience with analytics tools like PowerBI, Tableau, Excel, etc.

Why Evolve?

We are a company that values diversity and inclusion, and we encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.


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