Restaurant Operations Manager

3 days ago


Burton upon Trent, Staffordshire, United Kingdom The Klondyke Group Full time
Restaurant Operations Manager

We are seeking a highly skilled Restaurant Operations Manager to lead our team at Byrkley Park Garden Centre's Restaurant.

Our restaurant boasts an impressive menu serving high-quality food, crafted from local produce and home-baking, with everything made in-house.

The Role

As Restaurant Operations Manager, you will oversee both front-of-house and back-of-house operations, working closely with our Head Chef and kitchen team to deliver outstanding service and exceptional food quality.

  • Ensure the front of house is set up and ready for service each day, maintaining high standards.
  • Lead and coach your team to provide a welcoming and efficient service experience, aiming to create 'Wow' moments for customers.
  • Drive sales by ensuring staff have in-depth knowledge of our menus and creating visually appealing displays.
  • Maintain strict adherence to Food Hygiene and Health and Safety Standards.
  • Plan staff rotas and holidays within budget constraints and service level requirements.
Key Responsibilities:
  • Oversee daily front-of-house setup and preparation.
  • Lead and develop a large team during peak periods.
  • Maintain excellent customer service standards.
  • Enforce high standards of Food Hygiene and Health and Safety.
  • Manage staff rotas and holidays efficiently.
Requirements:
  • A successful hospitality manager with extensive experience.
  • An engaging personality with a genuine passion for customer service.
  • In-depth knowledge of Food Hygiene and Health and Safety regulations.
  • A commitment to delivering exceptional food quality and service.
Benefits:
  • £40,000 - £55,000 per annum (dependent on experience).
  • No evening work ensures a healthy work-life balance.
  • Access to exclusive retail and lifestyle experiences and discounts.
  • Health Cash Plans.
  • Generous staff discounts.
  • 6 weeks annual leave per year.
  • Free parking on-site.

This role is an excellent opportunity to join The Klondyke Group as a Restaurant Operations Manager. If you have a passion for delivering exceptional food quality and service, we encourage you to apply.



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