Poundland & Dealz EMEA Head of Employee Relations

4 weeks ago


Walsall, Walsall, United Kingdom Poundland & Dealz Full time

The role is hybrid with 2-3 days in our Customer Support Centre in Walsall alongside the wider People team.

As EMEA Head of Employee Relations, you will lead, coach and mentor a team of seven People Relations Advisors to deliver exceptional service and support our Retail and Head office colleagues.

Key responsibilities include handling complex cases with fairness, professionalism and adherence to company policies, implementing and communicating ER policies and procedures effectively across the business, and leading on the development and delivery of People Management training programmes and supporting tools to develop manager capability, culture and engagement in the workplace.

You will also be up to date on current employment law, regulatory and HR best practices, applying a strategic lens to shape and advance the People Relations Strategy and People Agenda.

Requirements include proven experience in Employee Relations Management with a strong focus on leadership and coaching, in-depth knowledge of employment legislation and HR best practices, and experience with data and metrics.

Professional development opportunities include a comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue CIPD Level 5 through our apprenticeship programme.

Additional benefits include bonus potential, free on-site parking, an onsite coffee lounge, exclusive store discounts, a My Staff Shop portal, life assurance cover, a health & wellbeing programme, a generous holiday allowance, and a contributory pension scheme.



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