IT Support Specialist

1 day ago


Southampton, Southampton, United Kingdom Just IT Recruitment Full time

About the Role

Just IT Recruitment is seeking an IT Support Specialist to join our team. This exciting opportunity will see you working in a fast-paced environment, providing technical support to customers with their IT-related issues.

Key Responsibilities:

  1. Provide excellent customer service and ensure all queries are resolved in a timely manner.
  2. Diagnose and repair IT hardware, reinstall operating systems and software, and upgrade components as needed.
  3. Commission new IT equipment and perform installations at customer sites.
  4. Collaborate with colleagues to resolve complex technical issues and provide expert advice.
  5. Develop strong relationships with customers and demonstrate empathy when dealing with their problems.

What We Offer:

  • A competitive salary of $45,000 per annum.
  • The opportunity to work with a dynamic and supportive team.
  • Ongoing training and development to enhance your skills and knowledge.

Requirements:

  • Demonstrated experience in IT, preferably in a help desk or technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a team environment and adapt to changing priorities.

We Value:

  • Strong work ethic and commitment to delivering high-quality results.
  • Continuous learning and self-improvement.
  • Teamwork and collaboration.


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