Hospitality Team Ambassador

5 days ago


Cannock, Staffordshire, United Kingdom Nuffield Health Full time

**Nuffield Health - A Commitment to Excellence**

We are a leading healthcare provider dedicated to delivering high-quality services and exceptional patient care.

At Nuffield Health, we believe that our staff are the driving force behind our success. As a Front of House Team Member / Receptionist, you will play a vital role in creating a warm and welcoming environment for our members and visitors.

**Job Summary**

We are seeking a highly motivated and enthusiastic individual to join our team. As a Front of House Team Member / Receptionist, you will be responsible for providing exceptional customer service, supporting the smooth running of our reception and café areas, and helping us create a friendly, relaxing, and professional environment.

**Key Responsibilities**

• Provide a warm welcome and exceptional customer service to all visitors, responding to queries in a caring and helpful way

• Support the café team in preparing and serving fresh, healthy, and nutritional food and drinks

• Assist with the management of our reception area, ensuring it is clean, tidy, and well-organized

• Develop strong relationships with our members, understanding their needs and preferences

• Contribute to the development of our customer service standards and initiatives

**Requirements**

To succeed in this role, you will need:

  • A strong passion for delivering excellent customer service
  • Excellent communication and interpersonal skills
  • A flexible and adaptable approach to work
  • The ability to work as part of a team and build strong relationships
  • Basic computer skills, including Word and Excel

**What We Offer**

We offer a competitive salary of up to £12.01 per hour, depending on experience, plus a range of benefits, including:

• **Holiday entitlement**: In line with the Working Time Directive

• **Pension scheme**: Access to our pension scheme

• **Gym membership**: Discounted gym membership at £15.00 per month

• **Career development opportunities**: Training and development opportunities to help you grow and progress in your career

**Join Our Team**

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please apply now to take the first step towards an exciting career with Nuffield Health.



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