Retail Team Lead
2 months ago
About the Role
We are seeking a highly motivated and organized Retail Supervisor to join our team at Sweaty Betty. As a key member of our store management team, you will be responsible for supporting the store management team in all aspects of running the store, including opening and closing the store, cash-handling, stock control, merchandising, and maintaining a clean and well-presented store at all times.
Your Key Responsibilities
- Support the store management team in all aspects of running the store, including opening and closing the store, cash-handling, stock control, merchandising, and maintaining a clean and well-presented store at all times.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Ensure exceptional standards of customer service.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- Maintain compliance with company policies, including health and safety regulations and inventory management.
- Drive the store's success by being an ambassador and supporting local marketing efforts.
Requirements
- Experience working in a customer-facing role.
- Flexible and adaptable, you are comfortable working in a fast-paced environment.
- Confident to take the initiative and handle situations as they arise.
- Passionate about developing yourself and others, whether inside or outside SB.
- Excellent communication skills.
- Effective relationship-builder.
- Flexibility to work on the weekend as well as on weekdays, evenings, and holiday periods.
What We Offer
- Free uniform (footwear allowance for Merrell and Saucony).
- Discounts at brands within Wolverine.
- Health Cash Plan benefit with Medicash (following successfully passing probation).
- 25 days holiday (pro-rated if working part-time).
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