UK Sales Account Manager
4 weeks ago
At Cambridge Commodities, we are seeking a highly skilled UK Sales Account Manager to join our team. As a key member of our sales team, you will be responsible for managing and developing a pool of accounts, maximising sales to achieve individual and company targets.
Key Responsibilities:
- Be the lead contact on your customer portfolio and build strong customer relationships, understanding and aligning their needs with CC's portfolio in order to drive and maximise sales.
- Organise your own diary, ensuring regular calls are made and face-to-face meetings are arranged with accounts to build long-lasting relationships with customers.
- Quote customers on inbound enquiries as well as looking to secure new business through prospecting.
- Follow up on sample requests and offer quotes to secure new business.
- Sell/maximise CC portfolio utilising commodity lines/CC branded and partner ingredients and NPD in order to drive/maximise growth.
- Prepare for client NPD days, establish customer objectives and set up agenda accordingly working with the Sales Coordinator to ensure samples and packs are ready.
- Utilise market research tools to understand market trends/conditions.
- Attend weekly sales meetings and introduce the company to new target accounts.
- Ensure customer enquiry emails are responded to within 24 hours, sending holding emails where necessary.
- Produce a quarterly report to present to the Director of UK Sales.
- Ensure minutes/notes are taken in conference calls and customer meetings and circulate to those in attendance and follow up on actions.
- Present figures and account updates during the sales meeting and also half-year/end of year reviews.
- Take the lead on projects as delegated by the Senior Account Manager or Director of UK Sales.
- Support the wider Sales team when needed.
- Communicate with the Sales Coordinator to ensure all orders are processed and arranged for delivery, providing solutions where necessary.
- Where needed, step in to support the Sales Coordinator in obtaining realistic lead times on overdue sales and communicate that to the client in a timely manner.
Requirements:
- Excellent communication skills, including good presentation skills.
- Outstanding attention to detail.
- IT literate and proficient in all key Microsoft packages.
- A professional telephone manner.
- A confident negotiator.
- Proven organisational and planning skills.
CC are an equal opportunities employer who is committed to creating and fostering an inclusive environment. We will consider all applicants based purely on their abilities to fulfil the role.
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