Academic Support Liaison

19 hours ago

Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

We are seeking a highly skilled Academic Support Liaison to join our team at GBS Global Applied Knowledge. This exciting opportunity is based in Birmingham and offers a competitive salary of £28,000 - £30,000 per annum.

About the Role

The successful candidate will be responsible for providing comprehensive support to students, ensuring they have access to the resources they need to succeed academically. As an Academic Support Liaison, you will be the first point of contact for students, offering guidance and advice on academic matters.

Your key responsibilities will include:

  • Maintaining a deep understanding of all support services available at GBS and partner organisations
  • Guiding students in accessing these support services
  • Triage student problems, offering immediate support or referring them to the relevant service
  • Understanding mitigating circumstances, deferral procedures, and other academic regulations to advise students accordingly
  • Providing basic academic support to students, both inside and outside the classroom
  • Referring students to the appropriate support service for their needs
  • Helping students navigate learning resources, including library and e-library services
  • Providing basic IT support and signposting students to relevant helpdesks
  • Identifying and reporting common academic and IT issues that may benefit from a pre-emptive solution
  • Monitoring student attendance and re-engaging those who are missing sessions
  • Maintaining accurate records of student contact and referring students with poor attendance to the Retention Team
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree and typically 5 years of administrative experience in a busy environment, ideally in Higher Education
  • A strong sense of service delivery and customer/student-focused approach
  • Strong interpersonal skills, including active listening, excellent written and verbal communication
  • Strong administrative skills, with proficiency in MS Office applications such as Excel, Word, and Outlook Mail
  • Good attention to detail and ability to work well under pressure
  • Flexibility, approachability, and a strong customer service ethic
  • Ability to handle sensitive and personal information with tact and confidentiality

We are looking for someone who is passionate about delivering exceptional student support and is committed to making a positive impact on our students' academic journeys. If you are a motivated and organized individual with excellent communication skills, we would love to hear from you.

  • Academic Support Liaison

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Elizabeth School of London Full time

    Job Title: Academic Support LiaisonJob Summary:We are seeking a highly skilled and motivated Academic Support Liaison to join our team at Elizabeth School of London. As a key member of our Student Support Department, you will be responsible for providing high-quality administrative support to various departments and assisting students with their queries and...

  • Administrative Support Specialist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Liaison Group Full time

    Job Summary:As a key member of our Client Services team, you will provide administrative support to our clients across the Midlands, delivering exceptional customer service and ensuring accurate, timely, and consistent service provision.The role involves working closely with colleagues in Client Services and the Service Centre to identify, report, and review...

  • Academic Support Specialist

    4 weeks ago

    Birmingham, Birmingham, United Kingdom The Learning Support Centre Full time

    The Learning Support Centre is seeking a dedicated Academic Support Specialist to join their team. As a specialist, you will provide academic support to disabled students studying in Higher and Further Education, including reading, taking notes in lectures, seminars, and tutorials.Responsibilities include:Providing academic support to students with...

  • Academic Liaison Officer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Planet Education Networks Full time

    Job Title: Admissions Officer & InterviewerCompany: Planet Education NetworksLocation: ONSITE, Birmingham, UKSalary: £25K to £30K (Depending on work experience)Employment Type: Full Time, Monday to Friday (9:00am - 5:00pm)About Us:Planet Education Networks (PEN) is a network of universities, partners and affiliates. It is made up of 7 different companies,...

  • Academic Support Professional

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Twenty 4 Seven Full time

    Job Title: Academic Support ProfessionalJob Summary: We are seeking a dedicated and passionate Academic Support Professional to join our team at Twenty 4 Seven. As a key member of our education team, you will provide academic support to students in a secondary school setting.Responsibilities:* Provide academic support to students in the classroom and around...

  • Family Support Liaison Specialist

    6 days ago

    Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation... Full time

    Birmingham Community Healthcare NHS Foundation TrustJob Title: Family Support Liaison SpecialistAbout UsWe are a community-based healthcare provider, dedicated to delivering high-quality care to children and young people across Birmingham.Job SummaryWe are seeking an experienced Family Support Liaison Specialist to join our Children's Community Nursing Team....

  • Housing Support Liaison Professional

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Brook Street Full time

    Job Role OverviewAs a Housing Support Liaison Professional at Brook Street, you will provide crucial support and guidance to service users, signposting them to their relevant needs and attending appointments to facilitate their well-being.Key ResponsibilitiesProvide support and guidance to service users.Signpost service users to their relevant support...

  • Academic Support Specialist

    1 month ago

    Birmingham, Birmingham, United Kingdom Elizabeth School of London Full time £30,000

    Job Title: Student Success TutorCompany: Elizabeth School of LondonJob Type: Full-timeLocation: Birmingham, UKAbout the Role:The Student Success Tutor will play a crucial role in supporting students to achieve their academic goals. This involves providing guidance, advice, and support to students to help them overcome challenges and stay on track with their...

  • Academic Support Assistant

    4 weeks ago

    Birmingham, Birmingham, United Kingdom The Graduate Network Full time

    Graduate Teaching Assistant OpportunityWe are seeking a graduate to work as a Teaching Assistant in a 'Good' primary school in Central Birmingham. The successful candidate will provide 1:1 and small group academic support to KS1 and KS2 pupils, taking them out of the classroom and providing unique differentiated support.This is a fantastic opportunity for a...

  • Academic Support Professional

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Star Academies Full time

    About the RoleWe are seeking a dedicated and passionate individual to join our team as an Academic Support Professional. As a key member of our staff, you will play a vital role in fostering a supportive and inclusive learning environment for our students.Key ResponsibilitiesProvide academic support to students, helping them to overcome challenges and...

  • Academic Support Specialist

    1 week ago

    Birmingham, Birmingham, United Kingdom PeoplePlus Full time

    About the RoleWe are seeking an experienced Academic Support Specialist to join our team at PeoplePlus. As a key member of our Prison Education team, you will play a vital role in providing support to learners with neurodiverse and inclusion needs.

  • Academic Leader

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Scholars School System Full time

    Business Senior Lecturer Job DescriptionScholars School System is an independent higher education provider, offering world-class education. Taught programs, ranging from Foundation Year through to Level 7, delivered in partnership with institutions such as Leeds Trinity University. Over 5000 (UK and EU) learners have completed their learning journey in the...

  • Academic Support Specialist SEND

    3 weeks ago

    Birmingham, Birmingham, United Kingdom The Graduate Network Full time

    We are seeking a dedicated Academic Support Specialist to provide tailored academic support to a young boy with Autism and Emotional and Behavioural Difficulties (EBD) in a 'Good' primary school. The successful candidate will work closely with the child, building a trusting relationship and adapting their approach to meet his individual needs.In this role,...

  • Academic Support Specialist

    5 days ago

    Birmingham, Birmingham, United Kingdom KPI Recruiting Ltd Full time

    We are seeking a dedicated and knowledgeable Academic Support Specialist to join our team at KPI Recruiting Ltd. The ideal candidate will have recently graduated with a 2:1 or higher in a Humanities subject from a top university and be eager to pursue a career in education.This is an excellent opportunity for someone who is passionate about inspiring the...

  • Student Support Liaison

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Online Education Services Full time

    About OESWe're passionate about enhancing lives through education, working collaboratively to deliver powerful learning experiences.Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in the digital era.Our dynamic global team shares a vision to transform the student experience through innovation...

  • Academic Support Specialist in Handsworth

    4 weeks ago

    Birmingham, Birmingham, United Kingdom https:www.energyjobline.comsitemap Full time

    Job Opportunity: Academic Support SpecialistWe are seeking a qualified and innovative academic support specialist to join our team of UK tutors. The ideal candidate will have a strong background in Computer Science and be able to support students at all stages of their education.The successful candidate will be proactive and willing to work with students to...

  • Facilities Liaison Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    Job Title: Facilities Liaison ManagerJob Summary: We are seeking a highly organized and detail-oriented Facilities Liaison Manager to join our team. The successful candidate will be responsible for ensuring the smooth operation of our venue, including managing facilities, coordinating events, and providing exceptional customer service.Key...

  • Academic Support Professional

    4 weeks ago

    Birmingham, Birmingham, United Kingdom KPI Recruiting Ltd Full time

    About the Role: We are seeking a dedicated Graduate Learning Support Assistant to join our inclusive and forward-thinking Secondary School and Sixth Form located in Birmingham City Centre.This role involves working closely with students who require additional support, including those with Special Educational Needs (SEN), English as an Additional Language...

  • Academic Support Professional

    4 weeks ago

    Birmingham, Birmingham, United Kingdom KPI Recruiting Ltd Full time

    About the Role: We are seeking a dedicated Graduate Learning Support Assistant to join our inclusive and forward-thinking Secondary School and Sixth Form. This role involves working closely with students who require additional support, including those with Special Educational Needs (SEN), English as an Additional Language (EAL), Social, Emotional, and Mental...

  • Academic Support Specialist for Science and Maths

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Graduate Network Full time

    Science and Maths Academic Support OpportunityWe are seeking a highly motivated and enthusiastic individual to join our team as a Science and Maths Academic Support Specialist. As a key member of our Graduate Network, you will play a vital role in supporting students in KS3 and KS4, helping them build confidence and reach their academic potential in science...