Customer Service Project Lead

1 week ago


Birmingham, United Kingdom Hays Technology Full time

Hays Technology is seeking a Senior User Researcher for their Customer Service Project.

Key Responsibilities

The successful candidate will be responsible for planning, designing, and executing research activities with users, taking a key role in the user research community, and engaging with diverse community groups.

Job Details

Salary: £525 per day, inside IR35, on a hybrid basis.

Required Skills
  • Agile working skills to identify problems and build evidence.
  • Ability to build and execute a backlog of work.
  • Data analysis and interpretation skills.
  • Effective communication skills.


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