Sales and Customer Service Representative
6 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Sales Representative. In this role, you will be responsible for providing exceptional service to our customers while also driving sales and achieving revenue targets.
**Duties**:
- Assist customers in person with inquiries, product information, and order placement
- Provide recommendations and upsell additional products or services to meet customer needs
- Process customer orders accurately and efficiently
- Resolve customer complaints or issues in a professional and timely manner
- Maintain a high level of product knowledge to effectively answer customer questions
- Collaborate with internal teams to ensure timely delivery of orders and resolve any order-related issues
- Keep accurate records of customer interactions and transactions
**Experience**:
- Previous experience in a customer service or sales role preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and the ability to think quickly on your feet
- Ability to work well in a fast-paced environment and handle multiple tasks simultaneously
- Strong attention to detail and organizational skills
**Benefits**:
- Comprehensive coaching provided
- Opportunities for career advancement within the company
Pay: £501.00-£528.00 per week
**Benefits**:
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
**Education**:
- A-Level or equivalent (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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