CQC Care Service Director

2 weeks ago


London, Greater London, United Kingdom GORDON YATES Full time

Job Overview

Gordon Yates is seeking an experienced and compassionate Registered Manager to lead their domiciliary care services. As the ideal candidate, you will be responsible for ensuring high-quality, person-centred care, meeting all regulatory standards, and leading a dedicated team to deliver excellent service to clients.

Key Responsibilities:

  • Service Delivery and Quality Management
  • Deliver and maintain high standards of care, tailored to individual needs and preferences.
  • Ensure compliance with company policies, Care Quality Commission (CQC) regulations, and best practice standards.
  • Oversee development and review of care plans and risk assessments.
  • Lead safeguarding efforts to protect vulnerable clients.

Leadership and Staff Management

  • Recruit, train, and manage care staff, fostering a supportive and inclusive environment.
  • Schedule and manage care visits, ensuring adequate staffing at all times.
  • Ensure staff training compliance and promote professional development.

Regulatory Compliance and Auditing

  • Maintain CQC registration and ensure a rating of "Good" or above in all inspections.
  • Conduct regular audits and maintain compliance with regulatory standards.
  • Stay updated on relevant legislation and guidelines in domiciliary care.

Financial and Operational Management

  • Oversee budgets, invoicing, and billing to ensure cost-effective service delivery.
  • Contribute to the service's business plan and performance targets.
  • Address any concerns or complaints professionally and promptly.
  • Regularly review care packages to ensure client satisfaction and quality of care.
  • Actively promote the service within the community to build trust and reputation.

Estimated Salary: £38,000pa DOE plus bonuses (performance related)



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