Customer Service Representative

3 weeks ago


Stevenage, Hertfordshire, United Kingdom Mandeville Recruitment Group Full time
Customer Service Advisor / Sales Assistant

We are seeking a highly skilled and motivated Customer Service Advisor / Sales Assistant to join our team at Mandeville Recruitment Group. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and sales skills.

The Role
  • Provide outstanding levels of customer service to our clients, both face-to-face and over the phone.
  • Maximise sales growth within the branch by building strong relationships with customers and identifying business opportunities.
  • Answer general enquiries, advise on product availability, and issue quotations in response to customer requests.
  • Contribute to the administration of sales and customer service activities within the branch.
Requirements
  • Previous customer service experience, preferably in a retail or trade environment.
  • Exceptional sales and customer relationship building skills at all levels.
  • Strong negotiation and problem-solving abilities.
  • Ability to identify and understand business opportunities and build long-term relationships with customers.
  • Strong commercial awareness and excellent communication skills.

We offer a fantastic package for the right candidate, including an annual bonus scheme, variety of additional incentives, and great career progression opportunities.



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