Global Sports Streaming Support Specialist

7 days ago


Leeds, Leeds, United Kingdom DAZN Full time
Job Overview

We are seeking a highly skilled and experienced Nights Help Desk Operator to join our team at DAZN. As a key member of our global sports streaming platform, you will be responsible for providing top-notch support to our live broadcast environment.

Key Responsibilities
  • Provide first-line support for live broadcast environment issues.
  • Work in a high-pressure environment with a focus on delivering exceptional results.
  • Support our nighttime operations, including working semi-regular nights and weekends.
  • Develop a deep understanding of broadcast procedures and processes.
  • Collaborate with our close-knit team to resolve complex technical issues.
  • Maintain knowledge of IP protocols and networking fundamentals.
  • Stay up-to-date with satellite delivery, decrypting, and decoding techniques.
  • Possess experience with broadcast equipment and MCR environments.


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