RUC Operations Manager

12 hours ago


Coventry, Coventry, United Kingdom Transport for London Full time
About the Role

We are looking for an exceptional RUC Operations Manager to join our team. The successful candidate will be responsible for leading the delivery of RUC operations, managing relationships with customers and stakeholders, and driving performance from data.

As an RUC Operations Manager, you will deputise for the Operations and Performance Manager and assist in delivering effective management of all services, including supplier management, contracts, and service levels.

The ideal candidate will have experience in a similar or relevant position, with a proven track record of driving performance and managing relationships with customers and stakeholders.

In return for your expertise, you will enjoy excellent benefits and scope to grow. Rewards include:

  • A final salary pension scheme.
  • Free travel on the TfL network.
  • A 75% discount on National Rail Season Ticket and interest-free loan.
  • 30 days annual leave plus public and bank holidays.
  • A tax-efficient cycle-to-work programme.
Responsibilities
  1. Lead the delivery of RUC operations, managing relationships with customers and stakeholders.
  2. Develop and implement effective management regimes to drive performance.
  3. Manage operational relationships with customers, road users, and stakeholders.
Requirements
  • Proven experience in a similar or relevant position.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.

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