Operations Manager

2 days ago


Coventry, Coventry, United Kingdom Coventryskydome Full time
Job Title: Operations Manager

The Coventryskydome is a premier leisure destination that offers an unparalleled ice skating and ice leisure experience. We are seeking a highly motivated and experienced Operations Manager to join our team.

As an Operations Manager, you will be responsible for the smooth and efficient day-to-day management of our ice rink and management staff. You will work closely with the Senior Leadership team to ensure that all legal requirements are complied with, and the company's Brand Standards and Values are maintained at all times.

This role requires a minimum of three years of management experience within a fast-paced leisure environment. You should have excellent communication skills, be proactive, and have the ability to motivate and lead a team effectively.

You will also be responsible for identifying required staffing levels, recruiting quality staff, inducing, and ensuring that appropriate training is delivered to all management and staff within the unit.

We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus benefits.

Key Responsibilities:
  • Manage and drive sales and performance.
  • Foster a culture of exceptional customer service.
  • Maintain high standards of operational efficiency.
  • Lead and motivate a team of management staff.

Requirements:
  • Minimum three years of management experience in a fast-paced leisure environment.
  • Excellent communication and leadership skills.
  • Able to motivate and lead a team effectively.
  • Full driving licence.
  • Enhanced Criminal Record Bureau Check.


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