Equity Swaps Trade Support Specialist

4 weeks ago


London, Greater London, United Kingdom Citigroup Global Markets Limited Full time

Citigroup Global Markets Limited is seeking a highly skilled Equity Swaps Trade Support Specialist to join our team in a pivotal role within our Equity Swaps Middle Office.

As a key member of our team, you will be responsible for providing exceptional operational client support, trade lifecycle exception management, and root cause analysis to drive platform and behavioral improvements.

The ideal candidate will possess relevant degree or equivalent work and industry experience, with a strong focus on analysis, problem-solving, and communication. They will also have a risk management and control mindset, be self-reliant, and have the ability to establish and build trust with professionals throughout the business.

Join us in our mission to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Key Responsibilities:

  • Main point of contact for client operational queries.
  • Overseeing the clients cashflow lifecycle, affirm economics with customers and exception handling root causes that cause discrepancy.
  • Management of client trade activity, liaising with the Desk and Clients to resolve any issues.
  • Contribute to the development of new techniques for the trade life cycle, and improve processes and workflows.
  • Driving initiatives to reduce Manual Touch Points (MTP's) and in turn improve the overall affirmation / settlement rates.
  • Contribute to bank change projects and offer advanced solutions and resolve complex trade flow problems.
  • Helping to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis.

What We Offer:

  • Competitive base salary, reviewed annually.
  • Discretionary annual performance-related bonus.
  • Private medical insurance packages.
  • Employee Assistance Program.
  • Pension Plan.
  • Paid Parental Leave.
  • Exclusive discounts for employees, family, and friends.
  • Access to an array of learning and development resources.

Citigroup Global Markets Limited is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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