Regional Managing Director, EMEA Operations Manager

6 days ago


Manchester, United Kingdom Little Caesars Pizza Full time

Lead Operations and Drive Growth

Imagine working for a company that measures its success by the growth of its colleagues, investing in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission:

As our Regional Managing Director, you'll be the primary contact for franchisees in your assigned region, acting as the designated general management contact for their business. You'll oversee franchise operations, prepare and implement a development strategy for new and existing markets, and lead other aspects of the business through both corporate and field-based staff.

Key Responsibilities:

  • Create and direct strategies to support the development of the brand, store growth, and improve sales and profitability of stores in the respective region.
  • Determine the overall direction for the activities of all departments in compliance with the company's operating procedures, brand standards, and in coordination with the Vice President of International.
  • Direct and coordinate the region's budget-related activities, conducting financial business reviews on an annual basis with each franchisee with the assistance of International Finance.
  • Provide leadership and perform full scope of management functions for assigned staff, including coaching, development, goals, performance management, and more.
  • Communicate and act as a liaison with the company regarding any opportunities or issues that may affect the brand, the company, and/or franchisees.
  • Ensure the brand is appropriately represented with all media and external/internal contacts, and that brand is protected in regard to following all relevant laws and working with the company and local legal counsel on all legal issues in the region.
  • Develop and implement strategies for new and existing markets, including direct personal involvement as necessary.
  • Oversee franchise operations in assigned countries, ensuring store and operational evaluations for the purpose of maintaining adherence to standards of the Company are conducted on a continual basis.
  • Make recommendations to improve franchise overall success.
  • Oversee pre-opening training, post-opening training, and ongoing training programs as needed in respective countries.
  • Work with international marketing to coordinate the implementation of global/regional marketing plans to improve sales trends in each respective country.
  • Assist the supply chain functions in developing appropriate supply chain strategies and tactics in the region.
  • Direct the development of annual cross-functional Franchise Business Plans for each region.

Requirements:

  • Bachelor degree in Business, Marketing, or a related field.
  • 10+ years hands-on operations leadership experience in a multi-unit, franchise organization.
  • Demonstrated experience in leading people and cross-functional teams with diverse backgrounds.
  • Demonstrated written and verbal communication and presentation skills.
  • Previous experience in recruiting, leading, training, motivating, supporting, developing, and evaluating franchisee performance throughout Canada.
  • Ability to read and interpret financial statements and make viable recommendations for modifications to business plans focused on building sales and market share.
  • Ability to speak, read, and write English fluently.
  • Ability to travel freely throughout assigned region and to the US, with necessary visas/passports/government documentation.


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