Education Support Specialist

21 hours ago


Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time
Education Support Specialist Job Description:

We are looking for a highly skilled Education Support Specialist to join our team. The successful candidate will be responsible for providing excellent customer service to students and resolving enquiries related to certifications and routes to membership.

Key Responsibilities:
  1. Provide expert advice and guidance to students and members.
  2. Work closely with colleagues to deliver a first class service.
  3. Assist with data security, protection and confidentiality.
  4. Support students into membership in line with the membership growth and retention targets.
Requirements:
  1. Excellent written and verbal communication skills.
  2. Proven customer service experience.
  3. Good IT skills, including Microsoft Dynamics.
  4. Organisational and administrative skills.
  5. Able to prioritise and deliver in a fast-paced environment.

Salary: £29,000 - £34,000 per annum (depending on experience).

Benefits Package:
  • Monday to Friday working week.
  • 35 hour working week.
  • Hybrid working with 2-3 days from home.
  • 24 days holiday.
  • Company-contributed pension scheme.
  • Private medical insurance.


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