Trusted Youth Custody Officer

3 days ago


Greenford, Greater London, United Kingdom Serco Group Full time

At Serco Group, we offer a rewarding career opportunity as a Youth Escort Custody Officer in Prisoner Escort Custody Services (PECS).

We provide a chance to be part of something great, join a work family where you are valued, and make a difference every day.

In addition to a fulfilling career, we offer:

Salary

A competitive salary of £34,315 per annum (based on 40 hours per week), with the potential to earn up to £41,976 in the first year due to overtime opportunities.

We also offer:

  • Continuous training & development opportunities;
  • A base salary increment every year, allowing you to see tangible progress in your earnings;
  • The opportunity to accrue additional earnings through a generous bonus scheme;
  • Pension (matched up to 6%), life insurance, and 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays;
  • Access to a range of discounts and exclusive deals;
  • A supportive team & culture where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion;

This role involves working as part of a crew to provide safe and secure court transportation & custody services of Children & Young People.

You will collect Children and Young People from Youth Offender Institutions or police stations and transport them safely and securely to courts while ensuring the care of their physical and mental wellbeing.

Once in Court, you'll be responsible for every aspect of their care throughout the day until it is time for return to custody or release.

About the Role

As an ECO at our base, you'll work as part of a crew to provide safe and secure court transportation & custody services of Children & Young People.

Key responsibilities include:

  • Searching property & people;
  • Ensuring a high regard is paid to emotional and physical well-being of the young person and that any anxieties are recognised and managed;
  • Prevention of escape, self-harm, harm to others and damage to property;
  • Ensuring food and drink is available throughout the day;
  • Completing paperwork and data entry for the day.

You'll need to hold a current driver's license, B/B1 License. You must be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations.



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