Deputy Store Manager

4 weeks ago


Shrewsbury, Shropshire, United Kingdom TOPPS TILES Full time
Job Title: Deputy Store Manager - Customer Service Expert

About the Role:
As a Deputy Store Manager at Topps Tiles, you will be responsible for inspiring, managing, and developing a small store team to drive sales and profitability while delivering outstanding customer service.

Key Responsibilities:

* Work alongside the Store Manager to achieve sales and profit targets
* Develop and implement strategies to improve customer service and experience
* Coach and train team members to become product experts
* Manage store operations, including inventory management and visual merchandising
* Collaborate with the Store Manager to achieve business objectives

Requirements:

* Proven experience in retail management, with a focus on customer service
* Strong leadership and communication skills
* Ability to work in a fast-paced environment and adapt to changing circumstances
* Commercial awareness and business acumen
* Ability to work collaboratively as part of a team

What We Offer:

* Uncapped personal commission and company bonus schemes
* Generous staff discount
* Share Save scheme, pension, and life assurance
* Holiday allowance that increases with length of service
* Individual development plan and training opportunities

About Us:

Topps Tiles is the UK's leading tile specialist, with over 1,500 specialist experts and 350 stores nationwide. We are committed to providing outstanding service and great value to our customers.

Join Our Team:

If you are a motivated and customer-focused individual with a passion for retail management, we would love to hear from you.

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