COA Licensing Specialist

1 week ago


Reading, Reading, United Kingdom ICON plc Full time
COA Licensing Specialist

In this pivotal role, the COA Licensing Specialist will be responsible for supporting the maintenance and expansion of client relationships through clinical outcome assessment (COA) licensing and translation services. This position requires a strong understanding of COA licensing processes and procedures.

Key Responsibilities:

  • Support proposal and budget preparation, managing key accounts, and acting as COA licensing main contact for large strategic clients.
  • Collaborate to deliver COA licensing and MRT distributed translations in multi-service projects, coordinate with teams for on-time/qualitative deliverables, and support knowledge management efforts.
  • Participate in departmental process improvements and special projects, perform system support, and maintain shared knowledge resources.

Requirements:

  • Demonstrated expertise in COA licensing processes and procedures.
  • Excellent customer service skills, including clear communication and issue resolution.
  • 1-3+ years of experience in client services and/or project coordination.

What We Offer:

  • $100,000 - $150,000 per year salary range based on location.
  • Competitive compensation package, including annual leave entitlements.
  • Ongoing training and professional development opportunities to enhance your skills and career growth.

We value diversity, equity, and inclusion, and are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work.



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