Residential Lodge Director

3 weeks ago


Bishop's Stortford, Hertfordshire, United Kingdom Churchill Estates Management Ltd Full time

About the Role

We are seeking an experienced Residential Lodge Manager to join our team at Churchill Estates Management Ltd.

This is a unique opportunity to work in a 'live-in' position, providing excellent customer service and ensuring the smooth running of our retirement development. As a Residential Lodge Manager, you will be responsible for managing the maintenance of the property, coordinating activities, and liaising with owners, contractors, and suppliers.

You will have a passion for delivering high-quality services and a strong background in administration and customer service. Your ability to work independently and as part of a team will be essential in this role.

As a key member of our team, you will contribute to the success of our business by providing exceptional customer service, ensuring the safety and security of the development, and upholding our company values: TORCH (Trust, Openness, Respect, Communication, and Honesty).

Key Responsibilities:

  • Manage the day-to-day operations of the lodge
  • Coordinate activities and events for owners
  • Liaise with owners, contractors, and suppliers
  • Maintain accurate records and reports

Requirements:

  • Experience in administration and customer service
  • Ability to work independently and as part of a team
  • Strong communication and interpersonal skills
  • Computer literate with experience of Microsoft Office applications

Benefits:

  • Rent-free one-bedroom apartment on-site
  • $18,500 per annum salary
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme

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