Front of House Associate
3 days ago
Join Our Team as a Front of House Team Member
">We are seeking an enthusiastic and skilled Front of House team member to join our team at Franco Manca, FM Broadway Market. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, maintaining high standards of cleanliness and organisation, and contributing to a positive and welcoming atmosphere for our guests.
">">
A competitive hourly rate of up to 13.75 per hour OTE
">We are committed to supporting our staff members' personal and professional growth, offering regular training sessions, and a comprehensive induction program to help you succeed in your role. Our team enjoys a range of benefits, including a Tronc Scheme, free meals on shift, and flexible scheduling.
">About Franco Manca
">- As a leading pizza chain, we pride ourselves on serving high-quality, delicious pizzas made with fresh ingredients and cooked to perfection.">
- Our friendly and welcoming atmosphere makes us a popular destination for families, friends, and colleagues alike.">
- We are dedicated to creating a positive and inclusive work environment that values teamwork, creativity, and innovation.">
- What We Offer:">
- Competitive salary and benefits package">
- Comprehensive training and development opportunities">
- Supportive and dynamic work environment">
- Opportunities for career progression">
- Collaborative and inclusive workplace culture">
- Employee recognition and reward schemes">
- 24/7 employee assistance programme">
- A pension scheme with employer contributions">
- An annual social event">
- Staff discounts across the group">
- An employee referral bonus scheme">
- Additional leave">
- Career opportunities all over the UK">
- Fun and diverse working environment">
The Role
">- Deliver exceptional customer service, responding promptly to guest queries and concerns">
- Ensure a clean and organised environment, adhering to health and safety guidelines">
- Maintain accurate records of sales, inventory, and other relevant data">
- Contribute to a positive and welcoming atmosphere, fostering a sense of community among guests and team members">
- Participate in ongoing training and development programs to enhance skills and knowledge">
- Requirements:">
- Previous hospitality experience (not essential)">
- Strong communication and interpersonal skills">
- Ability to work well under pressure and in fast-paced environments">
- Flexibility to work varied shifts, including evenings and weekends">
- Availability to commit to a minimum of 16 hours per week">
- Ability to maintain confidentiality and handle sensitive information">
- Demonstrated passion for delivering exceptional customer service">
- Basic math skills and accuracy when handling cash transactions">
- Ability to lift up to 25kg and stand for extended periods">
- Willingness to learn and adapt to changing circumstances">
If you're a motivated and customer-focused individual looking for a rewarding career opportunity, please submit your application today
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