Front of House Associate

3 days ago


North Cheriton, Somerset, United Kingdom Franco Manca Full time

Join Our Team as a Front of House Team Member

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We are seeking an enthusiastic and skilled Front of House team member to join our team at Franco Manca, FM Broadway Market. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, maintaining high standards of cleanliness and organisation, and contributing to a positive and welcoming atmosphere for our guests.

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A competitive hourly rate of up to 13.75 per hour OTE

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We are committed to supporting our staff members' personal and professional growth, offering regular training sessions, and a comprehensive induction program to help you succeed in your role. Our team enjoys a range of benefits, including a Tronc Scheme, free meals on shift, and flexible scheduling.

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About Franco Manca

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  • As a leading pizza chain, we pride ourselves on serving high-quality, delicious pizzas made with fresh ingredients and cooked to perfection.">
  • Our friendly and welcoming atmosphere makes us a popular destination for families, friends, and colleagues alike.">
  • We are dedicated to creating a positive and inclusive work environment that values teamwork, creativity, and innovation.">
    • What We Offer:">
    • Competitive salary and benefits package">
    • Comprehensive training and development opportunities">
    • Supportive and dynamic work environment">
    • Opportunities for career progression">
    • Collaborative and inclusive workplace culture">
    • Employee recognition and reward schemes">
    • 24/7 employee assistance programme">
    • A pension scheme with employer contributions">
    • An annual social event">
    • Staff discounts across the group">
    • An employee referral bonus scheme">
    • Additional leave">
    • Career opportunities all over the UK">
    • Fun and diverse working environment">
    ">

The Role

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  • Deliver exceptional customer service, responding promptly to guest queries and concerns">
  • Ensure a clean and organised environment, adhering to health and safety guidelines">
  • Maintain accurate records of sales, inventory, and other relevant data">
  • Contribute to a positive and welcoming atmosphere, fostering a sense of community among guests and team members">
  • Participate in ongoing training and development programs to enhance skills and knowledge">
    • Requirements:">
    • Previous hospitality experience (not essential)">
    • Strong communication and interpersonal skills">
    • Ability to work well under pressure and in fast-paced environments">
    • Flexibility to work varied shifts, including evenings and weekends">
    • Availability to commit to a minimum of 16 hours per week">
    • Ability to maintain confidentiality and handle sensitive information">
    • Demonstrated passion for delivering exceptional customer service">
    • Basic math skills and accuracy when handling cash transactions">
    • Ability to lift up to 25kg and stand for extended periods">
    • Willingness to learn and adapt to changing circumstances">
    ">

If you're a motivated and customer-focused individual looking for a rewarding career opportunity, please submit your application today

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