Senior Housing Benefit Appeals Manager

4 weeks ago


London, Greater London, United Kingdom Essential Employment Full time
Senior Housing Benefit Appeals Officer

At Essential Employment, we are seeking a highly skilled Senior Housing Benefit Appeals Officer to join our team. This role is responsible for managing a team that delivers financial assistance towards rent, council tax, and social care costs for vulnerable residents in the Borough.

Key Responsibilities:
  1. Manage a team delivering financial assistance to approximately 21,000 households.
  2. Contribute to the service's performance metrics and ensure a high-performing customer-centered financial assessment service.
Requirements:

Candidates must have extensive and recent experience in submitting Housing Benefit Appeals and attending/presenting hearings at tribunals. A strong understanding of the service areas and ability to navigate ever-changing regulation and guidance is essential.

We are committed to providing a supportive and inclusive work environment. If you are a motivated and experienced professional looking to make a difference in the lives of our residents, please apply for this exciting opportunity.



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