Team Support Assistant

6 days ago

Bristol, Bristol, United Kingdom Western Power Distribution Full time

About Us

Western Power Distribution is a leading energy company serving communities across the UK. Our expert teams deliver heat, light, and power for homes and businesses, serving over 7.8 million people. We are committed to building an inclusive workplace where our colleagues can thrive and contribute to our success.

Our Vision

We aim to be at the heart of a clean, fair, and affordable energy future. Our focus is on tackling climate change, exploring new energy sources, and improving efficiency to meet demand. We are a fast-paced industry with a growing emphasis on sustainability and innovation.

Job Introduction

We are seeking a Team Support Assistant to join our Bristol depot on a temporary basis for a 12-month period. As a key member of our Operations team, you will provide administrative support and coordination to ensure the smooth operation of our daily activities.

Main Responsibilities

  • Print utility plans as requested.
  • Assist the Planner to request and obtain information for customer set-ups for various connections agreements.
  • Conduct land registry searches as requested by the Wayleaves specialist or Planner for non-complex sites.
  • Raise MPANs from pro-forma and print delivery files/work packs from IT systems.
  • Send chase emails/letters for applications awaiting additional information.
  • Perform general filing/archiving of files, scanning, and raising/requesting of invoices.
  • Update systems with connectivity issues.
  • Assist the Technician with material orders.

Ideal Candidate

  • Good understanding of business processes and statutory requirements.
  • Strong interpersonal, literacy, and numeracy skills.
  • An enthusiastic team player, able to work independently and show initiative.
  • Excellent organizational, communication, and customer service skills.
  • Experience in using a range of IT systems, with the ability to adapt to new systems and processes quickly.

What We Offer

As a Team Support Assistant, you will be part of a dynamic team that is committed to delivering exceptional results. You will have the opportunity to work with a range of stakeholders, develop your skills, and contribute to our company's success.

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