Energy Efficiency Advisor
1 day ago
We are seeking an energetic and customer-focused individual to join our team in the Isle of Wight Retail Hub. As an Energy Efficiency Advisor, you will interact with customers through face-to-face, telephony, and live chat, providing excellent customer service and promoting energy efficiency tips and tricks.
The role involves handling transactions, sales, and service goals, as well as collaborating with local charities and organizations. To succeed in this role, you will need to have a positive attitude, excellent communication skills, and the ability to adapt to different customer contact channels.
Our company is committed to helping over 800,000 homes across the UK manage their energy usage more effectively. With our award-winning app and smart meters, our customers use around 11% less energy than the average bill-paying household.
Key Responsibilities:
- Provide excellent customer service and resolve queries
- Promote energy efficiency tips and tricks
- Handle transactions, sales, and service goals
- Collaborate with local charities and organizations
About Us:
We are Utilita Energy, the energy company of choice for thousands of homes across the UK. Our goal is to provide our customers with the tools and support they need to manage their energy usage more effectively.
Salary: £25,000 - £30,000 per annum
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