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Warehouse Operations Manager
1 month ago
Job Summary:
We are seeking an experienced and dynamic Branch Manager / Warehouse Manager / Depot Manager to oversee and execute daily activities in either Inbound (receiving, put away/replenishment) or Outbound (pick, pack, and ship) operations within Branch / Distribution site.
Key Responsibilities:
- Assist in staffing, training, and lead the team to meet productivity goals.
- Maintain customer satisfaction through same-day shipment of customer orders, ensuring accuracy and proper packaging using internal or freight forwarders.
- Lead the service desk team in organizing and prioritizing customer jobs.
- Monitor warehouse Key Performance Indicators (KPIs) and ensure all metrics are met or exceeded.
- Oversee the site's compliance with Health & Safety Regulations and ensure all team members are properly trained and certified for equipment use.
- Coordinate and direct quarterly physical stock takes, ensuring accurate data input and record keeping.
- Investigate supplier performance issues, working with the Procurement team to implement corrective actions.
- Functional knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
- Experience in change management and digital transformation is essential.
- Ability to identify challenges and develop practical solutions to meet business goals.
About Us:
Glen Callum Associates Ltd is a leading provider of logistics and supply chain solutions. We are committed to delivering exceptional service and building long-term relationships with our clients.
