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Relief Manager

1 month ago

Derby, Derby, United Kingdom Elior Full time

Job Overview

Elior is seeking a skilled Relief Manager to join our team. As a key member of our Business & Industry division, you will be responsible for managing teams on site, recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to our customers and clients.

Key Responsibilities

  • Motivate and manage a team to achieve excellent customer service and operational excellence.
  • Control and manage a budget to ensure efficient use of resources.
  • Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting, and client liaison.

Requirements

  • Genuine interest in customer service excellence.
  • Focused on the front line, with a proven track record of team leadership experience.
  • Self-motivated and able to work well unsupervised.
  • Previous experience within catering is desirable.

What We Offer

  • Flexible working arrangements to balance personal and professional commitments.
  • Generous holiday allowance, increasing to 31 days after two years' service.
  • Family leave options to prioritize family commitments.
  • Paid charity leave to make a positive impact.
  • Access to mental health support and comprehensive wellbeing benefits.
  • Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, and a cycle-to-work scheme.

About Elior

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, operating across a diverse range of sectors, including workplaces, sporting venues, attractions, public sector, health, care, and education. We're committed to an inclusive culture, celebrating equality, diversity, and inclusion, and want our people to feel appreciated, supported, and fulfilled.