Operations Team Leader

6 months ago


Derby, United Kingdom Refreshment Systems Ltd Full time

**Operations Team Leader - Leicester**

We are looking for a high performing team leader to lead our Midlands/South based team of mobile and relief operatives.

This is a permanent full-time role - 40 hours per week, Monday to Friday and a basic salary starting from £26,500 depending on experience.

Your team of operatives are the face of RSL to all our vending customers in the Midlands/South. It is down to you - your recruitment, coaching, development and management of the team - to deliver the high customer standards we set. You need to be an experienced and enthusiastic manager who is a strong team player and knows staff engagement is the key to success.

You will spend approx. 50% of your time with your team spread throughout the Midlands and South to promote maximum engagement, you will be additionally responsible for quality checks and promoting “pride in the position” - raising standards and driving revenue. With the training and support of our Operations Manager, you will have all the back-up you need to succeed.

With a track record in managing a manual team, and working to pre-set KPI’s, you need to be focussed on the numbers and able to show you are on top of:

- Planogram compliance
- Ensuring uniform standards are adhered to
- Routing and visit scheduling
- Ensuring compliance with cash and stock control
- Vehicle checks - stock and cleanliness
- Holiday and sickness management
- Overtime and wage reporting
- Liaising with new installations team
- Quality checks on an ad-hoc basis
- Liaising with the local NHS customers in walk rounds and meetings
- Conducting staff one 2 ones and disciplinaries
- Highlighting and supporting employees who need training
- Conduct interviews with new potential staff

The role requires someone with a full driving licence who is flexible and can work longer at short notice if required. You must also live in the Leicester area.

What we offer:
21 days holiday (rising with length of service) plus occasional bank holidays

An extra birthday holiday after 6 months service

Christmas bonus

Company pension

Monday to Friday environment generally - very occasional (if any) weekend work and some bank holiday work - we believe a good work life balance benefits all

References will be sought and background checks carried out

**Job Types**: Full-time, Permanent

Pay: From £26,500.00 per year

**Benefits**:

- Additional leave
- Company car
- Company events
- Discounted or free food
- Free parking
- Sick pay

Schedule:

- Monday to Friday

**Experience**:

- Management: 2 years (preferred)

Work Location: Hybrid remote in Derby

Reference ID: REFRESH


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