Store Operations Manager

2 weeks ago


Ipswich, Suffolk, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver exceptional results.

Key Responsibilities

  • Manage and coordinate the team to deliver a clean, well-stocked store that exceeds customer expectations
  • Provide exceptional customer service, listening to customers and helping to resolve any issues
  • Take ownership of running duty shifts, ensuring the store is well-stocked and customer-facing areas are maintained
  • Lead by example, setting a high standard for customer service and store operations
  • Support and develop colleagues, providing coaching and feedback to help them grow and succeed
  • Maintain a great understanding of store performance, identifying areas for improvement and working with managers to implement changes

What We Offer

As a Shift Leader at Tesco, you will enjoy a competitive rate of pay, starting from £14.28 an hour, with opportunities for increases based on location and skills. You will also benefit from a minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired. We offer a supportive and flexible work environment, with 3 weeks' notice of scheduled shifts and opportunities for career development and growth.

Why Join Us?

At Tesco, we are committed to providing excellent customer service and creating a positive shopping experience for our customers. As a Shift Leader, you will be at the heart of everything we do, working closely with colleagues and managers to deliver exceptional results. If you are a motivated and customer-focused individual who is passionate about retail and leading a team, we would love to hear from you.



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