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Store Operations Manager

2 months ago

Ipswich, Suffolk, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver exceptional results.

Key Responsibilities

  • Lead from the front, setting a great example for your colleagues and driving a culture of excellence in customer service and store operations.
  • Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
  • Be there for customers, listening to their needs and helping to make sure they leave the store with what they came for.
  • Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
  • Guide and support your colleagues in-store, making sure it stays a safe place to work and shop.
  • Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store.

What We Offer

As a Shift Leader at Tesco, you will enjoy a competitive rate of pay, starting from £14.28 an hour, with opportunities for increases based on location and skills. You will also receive a minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired.

We are committed to supporting our colleagues in their careers, providing training and development opportunities to help you grow and succeed in your role.

Why Join Us?

At Tesco, we are passionate about delivering exceptional customer service and creating a positive shopping experience for our customers. As a Shift Leader, you will be part of a dynamic team that is dedicated to making a difference in our communities.

We are proud to be an inclusive and diverse employer, committed to creating a workplace where everyone feels valued, respected, and able to succeed.