Front of House Team Lead

1 day ago


Sidcup, Greater London, United Kingdom Stonegate Group Full time

Location: Hill Top Tap

We are seeking an experienced Team Leader to join our team at Hill Top Tap, a stylish and rustic pub with a warm atmosphere and eclectic mix of environments. As a Team Leader, you will be responsible for supporting, coaching, and mentoring your team to deliver exceptional guest experiences.

Key Responsibilities:

  • Support and develop your team to achieve high standards of customer service and quality.
  • Work closely with the management team to create and deliver a vision for the pub.
  • Ensure compliance with company policies and procedures in the absence of management.
  • Create a welcoming atmosphere for our guests and promote a positive image of the pub.

Requirements:

  • At least 18 years old, as the role involves the sale of alcohol.
  • Passion for delivering exceptional guest experiences and creating a positive atmosphere.
  • Ability to work effectively in a team and support colleagues.
  • Excellent communication and interpersonal skills.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Flexible working hours and a supportive work environment.
  • Access to exclusive rewards and discounts through our MiXR App and Stonegate Xtra Rewards.

About Us:

At Stonegate Group, we are proud to be the largest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands include Slug & Lettuce, Be At One, and Popworld. We are committed to delivering exceptional guest experiences and creating a positive work environment for our teams.



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