Second Line Support Specialist

1 month ago

Prescot, Knowsley, United Kingdom Oscar Full time £32,500
2nd Line Support Technician Role

At Oscar, we're seeking a skilled 2nd Line Support Technician to join our team. As a key member of our support team, you'll provide second-line support for our clients, working closely with the support team to ensure assigned calls are responded to, diagnosed, and resolved swiftly.

Key Responsibilities:
  • Provide 2nd Line Support when required
  • Work closely with the support team to provide 2nd Line Support
  • Experience in deskside support or other user support functions
  • In-depth hands-on problem-solving expertise in desktop hardware, operating systems, and software packages
  • Microsoft Office and Office 365, including SharePoint and Exchange
  • Experience of Troubleshooting Hardware and Software
  • Experience working with Power Automate, Power BI, or Power Flow
What We Offer:
  • Pension schemes
  • High street discounts
  • Life assurance

If you're a motivated and experienced 2nd Line Support Technician looking for a new challenge, we'd love to hear from you. Please note that you could earn £1,000 of retail vouchers if you refer a successful candidate to Oscar.

To understand more about what we do with your data, please review our privacy policy in the privacy section of the Oscar website.

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