General Manager
1 month ago
We are seeking a highly skilled General Manager to join our team at Elegant Clutter Ltd. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring operational excellence.
Key Responsibilities:
- Lead the day-to-day operations of our office, including customer service, training, and production.
- Develop and implement strategies to improve customer experience and satisfaction.
- Ensure compliance with HR, safety, and environmental regulations.
- Conduct employee performance reviews and address HR issues in a timely manner.
- Stay up-to-date with market trends and competitor activity.
- Communicate customer service issues and feedback to stakeholders.
Requirements:
- Proven experience in a similar role, preferably in logistics and software.
- Excellent communication and interpersonal skills.
- Strong HR skills and ability to manage a team.
- Flexible and adaptable, with a strong business acumen.
- Ability to manage own workload and prioritize tasks.
- Experience of SME management and trade shows.
- Relevant qualifications in Business Management or a related field.
What We Offer:
- Competitive salary up to £50k.
- 25 days holiday, increasing with service.
- Private Medical Insurance.
- Dental Care.
- Pension.
- Excellent career progression and flexible working environment.
How to Apply:
Please submit your CV and a cover letter outlining your experience and qualifications. We look forward to hearing from you.
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