General Manager

1 month ago


Coventry, Coventry, United Kingdom Elegant Clutter Ltd Full time
Job Description

We are seeking a highly skilled General Manager to join our team at Elegant Clutter Ltd. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring operational excellence.

Key Responsibilities:

  • Lead the day-to-day operations of our office, including customer service, training, and production.
  • Develop and implement strategies to improve customer experience and satisfaction.
  • Ensure compliance with HR, safety, and environmental regulations.
  • Conduct employee performance reviews and address HR issues in a timely manner.
  • Stay up-to-date with market trends and competitor activity.
  • Communicate customer service issues and feedback to stakeholders.

Requirements:

  • Proven experience in a similar role, preferably in logistics and software.
  • Excellent communication and interpersonal skills.
  • Strong HR skills and ability to manage a team.
  • Flexible and adaptable, with a strong business acumen.
  • Ability to manage own workload and prioritize tasks.
  • Experience of SME management and trade shows.
  • Relevant qualifications in Business Management or a related field.

What We Offer:

  • Competitive salary up to £50k.
  • 25 days holiday, increasing with service.
  • Private Medical Insurance.
  • Dental Care.
  • Pension.
  • Excellent career progression and flexible working environment.

How to Apply:

Please submit your CV and a cover letter outlining your experience and qualifications. We look forward to hearing from you.


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