Strategic Deputy Chief Operating Officer

3 days ago


Basingstoke, Hampshire, United Kingdom Vero HR Ltd Full time

We are seeking a highly organised and meticulous Deputy Chief Operating Officer to join our team at Vero HR Ltd, a well-established independent banking and financial services group.

As a Deputy Chief Operating Officer, you will play a pivotal role in standardising, digitalising, and integrating platforms to enhance service delivery, drive operational efficiency, and foster innovation. You will oversee the Operations & Customer Services Teams for both lending and deposits, as well as the Debt Recovery Team, ensuring all operations align with the regulatory framework. Additionally, you will work closely with the Chief Technology Officer (CTO) to manage operational projects.

This is a unique opportunity for an individual with strong leadership, organisational, and problem-solving skills to shape the future of the Bank's operational infrastructure.

Key responsibilities include:

  • Implementing and managing complex projects, risks, and dependencies.
  • Developing and maintaining strong relationships with key internal and external stakeholders.
  • Ensuring compliance with finance and banking regulations.
  • Driving operational efficiency and innovation through digital transformation.

Requirements:

  • Relevant academic and professional qualifications (Banking, Finance, or related field).
  • Previous experience in a senior level operations manager position within banking, finance or related industries, looking to step up to the next level.
  • Strong understanding of finance and banking regulations.
  • Proven track record in managing complex projects, risks, and dependencies.
  • Ability to build rapport with key internal and external stakeholders handle challenging situations.
  • Excellent organisational skills and attention to detail.
  • Live within a commutable distance to the offices in Basingstoke.

Benefits:

  • A competitive salary dependent on skills, knowledge, and experience.
  • 25 days annual leave plus bank holidays.
  • Discretionary bonus scheme.
  • Pension contributions 4% employer, 5% employee.
  • Employee Assistance Programme
  • Death in service x4 annual salary.
  • Various wellbeing and Social events throughout the year.

At Vero HR Ltd, we offer a dynamic and supportive work environment that encourages growth and development. If you are a motivated and experienced professional looking to take on a new challenge, we would like to hear from you.



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