Chief Operating Officer
1 month ago
We are seeking a highly skilled Deputy Chief Operating Officer to join our team in Basingstoke. As a key member of the Operations & Customer Services Teams, you will play a crucial role in standardising, digitalising, and integrating platforms to improve service delivery and drive operational efficiency.
The ideal candidate will have strong leadership, organisational, and problem-solving skills, with a proven track record in managing complex projects, risks, and dependencies. You will work closely with the Chief Technology Officer (CTO) to manage operational projects and ensure all operations align with the regulatory framework.
Key responsibilities include:
- Overseeing the Operations & Customer Services Teams for both lending and deposits, as well as the Debt Recovery Team.
- Working closely with the CTO to manage operational projects.
- Ensuring all operations align with the regulatory framework.
Requirements include:
- Relevant academic and professional qualifications in Banking, Finance, or a related field.
- Previous experience in a senior level operations manager position within banking, finance or related industries.
- Strong understanding of finance and banking regulations.
- Proven track record in managing complex projects, risks, and dependencies.
- Ability to build rapport with key internal and external stakeholders.
- Excellent organisational skills and attention to detail.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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