Optical Team Leader

3 weeks ago


London, Greater London, United Kingdom The Boots Company PLC Full time

About the Opportunity

This is a fantastic chance to join our team as an Assistant Store Manager and take on a leadership role in driving customer and patient care, while delivering business growth for your store.

Key Responsibilities Include:

  • Lead your team to deliver exceptional customer and patient care, while driving sales and service targets.
  • Ensure compliance to the Boots Opticians clinical governance agenda by promoting the highest standards.
  • Lead for Active Care in your store, ensuring customer and colleague health and safety is at the heart of everything you do.
  • Support the store succession plan by developing talent for your store and key roles within the area.
  • Accountability for cash accounting compliance within your store and that all related policies are implemented and upheld.

About You

To be successful in this role, you will have a professional and caring character, and a true desire to help others feel good. In addition, you will:

  • Be a great communicator, both in 1:1 and group situations.
  • Be exemplary in working to lead and deliver the business plans and a first-class customer journey.
  • Create a positive, energising climate for teams, working at pace with a strong delivery mindset.
  • Be an excellent leader with the ability to coach and develop individuals and teams.
  • Have a passion for keeping up to date with your own learning and development.
  • Demonstrate at minimum a basic level of knowledge and understanding of opticians practice.

Our Benefits

  • Competitive salary and pension scheme.
  • One of the best staff discounts in the UK.
  • Attractive bonus scheme.
  • 22 days holiday plus bank holidays with opportunity to purchase more.
  • Additional flexible benefits that allow you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more.
  • Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy.

Why Boots?

Boots Opticians is one of the leading optical chains in the UK. We're all about enriching the lives of every person who walks through our door; including yours. Bring your skills to a business that offers genuine career progression thanks to sheer diversity of stores and roles – and expect to be supported and developed from day one.

Our Diversity and Inclusion Commitment

Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work-life balance.


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